How to unlock SIP trunk cost savings

The adoption of SIP trunking is on the rise as businesses increasingly rely on internet-based cloud communications and phase out ISDN. In a recent Nemertes study, 57% of businesses had already adopted or planned to adopt SIP trunking. Unlike traditional copper wire connections, SIP trunking allows for flexible capacity management and cost savings. Businesses can increase or decrease the number of channels as needed in almost real-time, reducing overall PSTN access spend by an average of 16.1% and operational costs by 39%. Additionally, modern SIP trunking services support digital transformation through virtual phone numbers, emergency call routing, texting capabilities, and integration with business processes for messaging purposes.