The Path to Production: LLM Application Evaluations and Observability

The text discusses the challenges faced by machine learning teams in deploying large language models (LLMs) into production, such as addressing hallucinations and ensuring responsible deployment. It highlights strategies for conducting quick and accurate LLM evaluations shared by Hakan Tekgul, an ML Solutions Architect at Arize AI, during a recent Unstructured Data Meetup. The article emphasizes the importance of leveraging evaluation tools for seamless LLM observability and explores five primary facets of LLM observability: LLM Evaluations, Spans and Traces, Prompt Engineering, Search and Retrieval, and Fine-tuning. It delves into the LLM Evaluation and LLM Spans and Traces categories in more detail to highlight their significance in optimizing LLM observability. The article concludes by reflecting on Hakan Tekgul's talk, emphasizing that deploying LLMs into production is challenging but can be achieved with a robust observability framework.