What Makes an API Product Successful?
In addition to creating delightful APIs for users, the developers also participate in events with other API-makers. They recently attended APItheDocs in Amsterdam, where they learned valuable insights from a talk by Anthony Roux on what makes an API product successful. The key points covered were being open and transparent, providing documentation that is easily accessible, including status pages, pricing, and terms and conditions. Onboarding was also discussed, with the importance of making it easy for users to start exploring quickly, using data collection as little as possible, and having a clear on-boarding experience within three seconds, thirty seconds, and three minutes. The talk emphasized the importance of examples and demos, SDKs, free trials, simple pricing models, support systems that are easily accessible and documented, and being present at events to interact with customers and peers.
Company
Vonage
Date published
May 18, 2021
Author(s)
Lorna Mitchell
Word count
840
Language
English
Hacker News points
None found.