/plushcap/analysis/vonage/vonage-send-and-request-data-with-webhooks-with-ai-studio

Send and Request Data With Webhooks With AI Studio

What's this blog post about?

Vonage AI Studio is a Low-Code / No-Code conversational AI platform used by businesses to handle complex customer interactions through voice and text. It allows users to retrieve data from third-party sources like Webhooks, store it as parameters for later use, and perform conditional operations with the data. The platform enables businesses to validate customer identities by matching pin numbers with data retrieved from a Webhook, integrates with Webhooks, sets up parameters to extract specific information, collects user input, and creates logic based on the returned data. With this setup, virtual agents can return names and account balances found in a database when users supply a correct pin number. The platform provides a flexible way for developers to extend applications by adding features such as webhook authentication, security measures, and retries.

Company
Vonage

Date published
Nov. 29, 2022

Author(s)
Michael Crump

Word count
1165

Language
English

Hacker News points
None found.


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