Santa’s Nexmo Helper C# Advent Series

This is an overview of creating an FAQ bot for Santa Claus using QnAMaker and the Nexmo Messages API. The goal is to automate some of his correspondence and provide him with modern means of fielding questions from various channels such as Facebook Messenger, WhatsApp, SMS, and more. To achieve this, a knowledge base is created in QnA Maker, which is then used by the bot to generate responses to incoming messages. The Nexmo Messages API is used to send and receive messages, allowing the bot to interact with users across different platforms. The project involves setting up a virtual phone number, creating an Azure account, installing necessary NuGet packages, generating JWT tokens for authentication, building data structures to receive and send data, and configuring the controller to handle incoming messages. Once completed, the service can be deployed and tested using IIS Express or ngrok, which exposes it to the internet and enables webhooks to be set up with the Nexmo Messages API.