Elevating Call Analysis with Enhanced Voice Inspector

The upcoming enhancements to Voice Inspector will provide developers with deeper insights into call activities, enabling them to dissect and optimise call functionalities within the platform. The tool will offer an enriched set of high-level statistics, detailed event logs, and comprehensive chronological lists of conversations associated with a call. Developers will also gain access to augmented search functionality, robust event logging, and seamless integration with NCCO data. Additionally, Voice Inspector will provide developers with detailed quality metrics for each call leg, facilitating thorough troubleshooting and optimisation tasks. The tool will also enable developers to access call data up to 21 days post-call, allowing for retrospective analysis and auditing. With these enhancements, Voice Inspector is poised to emerge as a formidable tool in developers' arsenals, empowering them to drive superior call experiences effectively.