Create a Code of Conduct Incident Line with Node.js

This tutorial shows how to build a Code of Conduct Incident Response Line using the Vonage Voice and Messages APIs, along with a simple dashboard to download call recordings and log incoming messages. The line allows attendees to report incidents by calling or texting a provided phone number, which forwards the message to several organizers who can respond accordingly. The system records all calls and sends them to a database for later review. It also stores and displays incoming SMS messages on the dashboard. Once the code is set up, users can call the line, send an SMS, and receive responses from the system, as well as see recorded calls and message logs.