Boosting Voice Calls with Vonage API Human/Machine Detection and Flask
The Vonage Voice API is a powerful tool for automating voice-based communication with customers, allowing developers to efficiently deliver messages while minimizing the need for human intervention. By leveraging the API's augmented capabilities and machine detection feature, developers can create customized call flows that adapt to different scenarios, such as detecting humans or voicemails. The tutorial guides users through setting up a Vonage Developer account, obtaining a virtual phone number, and creating a Flask application with ngrok Ingress Application. Users learn how to place voice calls, follow events, add human/voicemail detection, alter call progression based on detection, wrap up with real-world examples, and conclude the tutorial with enhanced voice-calling capabilities. The source code for this application can be found on Github.
Company
Vonage
Date published
Dec. 7, 2023
Author(s)
Atique Khan
Word count
1874
Language
English
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