SIGNAL Singapore 2024: From Communications to Connections

Twilio's annual flagship conference, SIGNAL, took place in Singapore on October 22, 2024, bringing together developers, businesses, and thought leaders from around the world to showcase innovations in customer engagement technology. The event highlighted the community's excitement for Twilio's platform and provided opportunities for attendees to dive deep into new features and product updates. Key announcements included personalisation at scale with Segment Unify, Linked Audiences, and Generative Audiences; Rich Communication Services (RCS) expansion in Asia; enhancements to Twilio Flex; and the expanding role of AI-driven personalisation through Twilio CustomerAI. The event emphasized the importance of creating genuine connections through communication technology and featured engaging demos showcasing the capabilities of Twilio's platform.