ISVs: Set up for Success

Twilio, a leading cloud communication platform, partners with Independent Software Vendors (ISVs) to provide the necessary communications infrastructure for their digital engagement solutions. To help ISVs set up their applications for success on Twilio's platform, this post provides best practices for pricing and packaging strategies, technical considerations, and security measures. The post is product-agnostic and focuses on providing actionable tips and example code snippets for ISVs to implement in their own applications. Key concepts discussed include usage-based pricing models, API rate limits, cost control, data management, and security controls. By following these guidelines, ISVs can create sustainable businesses with Twilio's APIs while ensuring the reliability, scalability, and security of their digital engagement solutions.