Survey Dynamix Integration Designed for Twilio Flex
The Twilio Flex platform has partnered with Survey Dynamix to integrate a validated survey solution that enables automatic customer surveys after any type of interaction. This integration allows customers to personalize surveys with relevant context from their agent interaction, resulting in deeper insights and more relevant information. The integration can be deployed worldwide in a matter of days and offers various notification options for immediate action based on customer feedback. The Survey Dynamix integration is now available to Twilio Flex customers, providing an enhanced customer experience and streamlined feedback loop.
Company
Twilio
Date published
May 6, 2021
Author(s)
Philip Borden
Word count
310
Language
English
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