/plushcap/analysis/twilio/conversational-design-principles-chatbots-customer-engagement

How to Use Conversational Design Principles to Build a Better Bot and Improve Customer Engagement

What's this blog post about?

Company
Twilio

Date published
Nov. 6, 2019

Author(s)
Paul Kamp

Word count
993

Hacker News points
None found.

Language
English


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