/plushcap/analysis/twilio/appointment-reminder-texts

How to Send Appointment Reminder Texts (7+ Free Templates)

What's this blog post about?

Sending appointment reminder texts is a simple yet effective way to reduce no-shows and improve customer engagement. With an open rate of 98%, texting is a reliable channel for reminders, making it ideal for businesses with high appointment rates or those in industries like healthcare where timely follow-ups are crucial. To write effective appointment reminder texts, consider automating reminders, keeping messages short and on-topic, staying on-brand, enabling two-way communication, and using relevant industry language. By implementing these strategies and leveraging software like Twilio Studio, businesses can streamline their workflows, save time, and increase customer satisfaction. With the ability to send mass SMS reminders, schedule recurring texts, and even create HIPAA-compliant messages, businesses can take control of their appointment scheduling process and improve overall revenue.

Company
Twilio

Date published
March 31, 2021

Author(s)
Jesse Sumrak

Word count
1759

Language
English

Hacker News points
None found.


By Matt Makai. 2021-2024.