/plushcap/analysis/twilio/2016-10-using-bots-to-route-customer-requests-based-on-sentiment-and-emotion-html

Using Bots To Route Customer Requests Based On Sentiment and Emotion

What's this blog post about?

Company
Twilio

Date published
Oct. 12, 2016

Author(s)
Al Cook

Word count
1433

Hacker News points
None found.

Language
English