The post-mortem on Engineering dashboards

The article discusses the limitations of using dashboards in engineering organizations. It highlights three main reasons why dashboards often fail to deliver their intended purpose: misuse of metrics, static views, and loss of insights. Misuse occurs when teams focus solely on whether metrics are "good" or "bad," ignoring their original intent. Static views prevent users from drilling down into the dataset for useful insights. Lastly, lost insights occur when findings aren't tracked properly and made visible to the team. The author suggests that a constant focus on why metrics were chosen and how they should be used is necessary to avoid these pitfalls.