Terms of Service Update

The company is updating its Terms of Service to address concerns about the use of customer data in research and development (R&D) projects, particularly those involving generative AI. They have identified two critical missteps: lack of clear communication on their intentions and not considering variable use cases requiring documented consent mechanisms. To re-align these goals with customer trust, they are scaling noise to improve error fingerprinting and deduplication, while ensuring data security and privacy remain paramount. The company will rely on explicit consent for using identifiable or potentially identifiable customer data in shared functionality. For non-identifiable, aggregatable data, no consent is required. They aim to provide granular control over the ways Sentry utilizes customers' data.