Debug user issues with new enhancements to Institution Status
Plaid has introduced new enhancements to its Institution Status feature, including historical and client-specific views of institution health directly in the Dashboard. These improvements provide data-driven insights to help support users more effectively. The update includes a graphical view showing an institution's connection health over the past two weeks and insight into transaction data freshness for each institution. This helps troubleshoot user issues more quickly and efficiently, improving customer experience.
Company
Plaid
Date published
Sept. 2, 2021
Author(s)
Hee-Sun Kang & Royce Kok
Word count
578
Hacker News points
None found.
Language
English