/plushcap/analysis/plaid/debug-user-issues-with-new-enhancements-to-institution-status

Debug user issues with new enhancements to Institution Status

What's this blog post about?

Plaid has introduced new enhancements to its Institution Status feature, including historical and client-specific views of institution health directly in the Dashboard. These improvements provide data-driven insights to help support users more effectively. The update includes a graphical view showing an institution's connection health over the past two weeks and insight into transaction data freshness for each institution. This helps troubleshoot user issues more quickly and efficiently, improving customer experience.

Company
Plaid

Date published
Sept. 2, 2021

Author(s)
Hee-Sun Kang & Royce Kok

Word count
578

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.