Prevent Expensive OveragesHow to protect your business from abusive usage
Companies using tiered or usage-based pricing models must safeguard their profit margins against abusive overuse, particularly in sectors like AI and DevOps that rely on costly resources. Overage can occur due to surpassing plan caps, exhausting resource quotes, or significant usage spikes from DDoS attacks or software bugs. To prevent this, companies should implement proactive measures such as customer dashboards for real-time monitoring, user alerts, and billing thresholds. Usage gating and overage charges can also be introduced to secure margins. Challenges in implementation include handling large volumes of usage data, enforcing limits for latency-sensitive applications, and forecasting with seasonal fluctuations.
Company
OpenMeter
Date published
Oct. 27, 2023
Author(s)
Peter Marton
Word count
597
Language
English
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