Vulnerability management for customer-controlled environments

Vulnerability management is a systematic process of identifying, assessing, remediating, and monitoring security vulnerabilities in systems and software to ensure ongoing security. In customer-controlled environments, SaaS applications face additional complexities when accessing data, requiring secure tunnels into databases running in their clients' networks. Bring Your Own Cloud (BYOC) architecture allows SaaS vendors to integrate with resources hosted within customers' cloud environments, enabling secure scanning for vulnerabilities. However, BYOC presents challenges such as secure tunneling solutions and cross-organizational approval processes, which can be time-consuming to untangle. To overcome these challenges, SaaS vulnerability management vendors can implement a BYOC architecture using tools like ngrok, streamlining the process and ensuring the security of data during transit while maintaining control of customers' environments.