Improved visibility into your users’ experience

The company has enhanced device detection for improved accuracy, providing better insights into viewer experiences and issue tracking across various devices. Key data points that have been improved include Operating System, Operating System Version, Browser, Browser Version, Device Type, and Device. These updates are available to all Mux Data customers at no additional cost. Users of the Mux SDK for AVPlayer, ExoPlayer, or Roku will automatically receive the updated detection, while those with custom integrations need to update to the latest version. Web-based SDK users should also update to the latest versions, which are smaller in size and more efficient. The company encourages feedback on desired improvements.