What a Closed Mind Could've Cost Me

The author received feedback from their internal mentor at LaunchDarkly, emphasizing the need for fundamental business training to achieve professional goals as an account executive. They took a "General Management" class taught by Michael Dearing, which helped them develop essential skills and take on greater responsibility. Key takeaways included being authentic, using Andrew Grove's Black Box framework for predicting team performance, and employing Barbara Minto's SCQA framework for effective communication in business. The author is excited to apply these lessons and help their teammates grow.