#ToggleTalk 3: Resiliency

The discussion revolved around resilience, defined as the ability to recover or adjust easily to misfortune or change. It was suggested that building resilience requires a sociotechnical perspective, considering not just technology but also people, processes, and organization as a whole. Questions were posed on how to define resilience, build it in systems, increase tolerance for disruption and failure, and derive value from critical events. The conversation touched upon four concepts for resilience: ability to rebound, robustness, extensibility, and adaptability. It was emphasized that humans play a crucial role in sustained adaptability, as they make decisions about building, changing, and adapting systems. Mental models were also discussed as an essential part of resilience, helping individuals understand and interpret relationships between things and update their mental models when encountering obstacles.