Tim Wong launches the Technical Account Management Program at LaunchDarkly

The author has recently joined LaunchDarkly after spending nine years at Atlassian Software where they were part of the founding members of their Technical Account Management (TAM) team. TAM aims to help customers maximize the use of LaunchDarkly's capabilities by providing directed, proactive, and strategic guidance tailored to each company's needs. The author plans to build a rockstar program at LaunchDarkly using their experience from Atlassian. They also mention their passion for technology trends, food, board games, and making mojitos in their spare time.