Talking Relaxed, Simplified Release Processes with FullStory and SPS Commerce

Engineering teams often face the challenge of deciding whether to develop tools in-house or outsource them, considering factors such as value and cost. FullStory's team chose to outsource feature management, realizing they could not achieve their desired level of safety for rolling out services with interdependencies on their own. Both FullStory and SPS Commerce implemented LaunchDarkly for feature management, improving their release processes and allowing them to build new features and roll them out in beta to a subset of customers. The adoption process within organizations varies, but excitement and word-of-mouth can help drive the implementation of tools like LaunchDarkly.