Risk Reduction and Harm Mitigation

Risk Reduction and Harm Mitigation are crucial in various aspects of life, including DevOps. In the context of software development, Product risk involves problems users experience, while Infrastructure risk is about the inherent fragility of delivering software. Feature flags can be used to control content delivery, manage failovers, and create circuit breakers. Harm reduction focuses on making sure that users have a positive experience even when something goes wrong. Using feature flags allows organizations to segment risks into manageable parts, reducing potential harm and improving the overall user experience.