Leading Feature Flag Platform LaunchDarkly announces industry topping NPS

LaunchDarkly, a feature flag management platform, has achieved a Net Promoter Score (NPS) of 50, placing it in the top tier of tech vendors. Customers appreciate its ease of use, reliability, and powerful capabilities that enable less risky releases and better collaboration between business users and developers. LaunchDarkly's customers are happy they don't have to build a feature flagging platform in-house. The company aims to improve further and has set a target NPS score of 60.