How to Manage Entitlements with Feature Flags

Entitlements in software refer to the right to use services, products or features. They provide fine-grained control over how an individual or organization can use software and are sometimes referred to as paywalls. Feature flags, a part of feature management platforms, streamline entitlement management resulting in better customer experiences and operational efficiency. Using feature flags for entitlements allows companies to unlock additional value for customers, manage technical debt, and minimize risk. When managing entitlements with feature flags, it's crucial to start small, empower the right individuals within the organization, maintain a single source of truth, change at a predictable cadence, and audit changes.