API Change Management via Feature Flags

In June, GitHub hosted a Test in Production Meetup at the Intercom offices in London. Claire Knight, Senior Engineer at GitHub, discussed how her team uses feature flags for experimentation and testing in production. They involve users in experiments, particularly around rate limiting strategies. The team also conducts science experiments to test real-world scenarios and collect data to inform decisions. Feature flagging is a crucial tool for continuous testing and deployment, allowing the team to control access and make progress while involving customers and building rapport with their community.