What is ITSM certification?

ITSM certifications are credentials aimed at IT professionals looking to enhance their skills in handling IT systems and services processing. These certifications showcase an advanced level of knowledge in ITSM principles, strategies, and processes. Some benefits of becoming ITSM certified include continuous learning, improved process outcomes, enhanced earning potential, and improved organizational efficiency. There are four main levels of ITSM certification: Foundation Level, Managing Professional Level, Strategic Leader Level, and Master Level. ITIL is a specific ITSM framework that provides best practices for managing IT services, while ITSM refers to the broader set of practices and principles for managing IT services.