The startup guide to sensible incident management
This guide provides a sensible approach to incident management for early-stage startups, focusing on what is important and what can be deferred until later. It covers defining an incident threshold, setting simple severities, deciding where incidents will be logged, creating a fresh space to coordinate during an incident, being clear about roles, keeping customers informed, and avoiding lengthy post-mortems. The guide also mentions the benefits of using incident.io for efficient setup and management of incidents in small organizations.
Company
Incident.io
Date published
Feb. 3, 2022
Author(s)
Chris Evans
Word count
1535
Language
English
Hacker News points
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