/plushcap/analysis/incident-io/the-power-of-concise-reporting

Your incident declaration form is (probably) too long: The power of concise reporting

What's this blog post about?

The text discusses the issue of lengthy and complex incident report forms in organizations, which can lead to delays in reporting, incomplete and inaccurate information, and underreporting of incidents. It suggests that having fewer fields in the form results in faster incident declaration times. To improve declare forms, users can hide fields when they are not needed, make some fields optional, consider eliminating non-crucial fields, or move them to a different form. Concise forms lead to happier responders and more efficient incident management.

Company
Incident.io

Date published
Nov. 27, 2023

Author(s)
Matilda Hultgren

Word count
782

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.