Making incidents less painful with Kerim Satirli of HashiCorp & Lawrence Jones of incident.io

Incident management can be challenging for many teams due to its stressful and unoptimized nature, often resulting in longer response times and lack of preventive actions. This not only affects the responders but also negatively impacts customers. However, improving incident response is possible by implementing a good process. In this episode of The Debrief, experts Kerim Satirli and Lawrence Jones discuss their experiences with incidents and provide insights on how to make incident response less painful for teams.