Incident management for data teams

In this episode, Jack, a Data Analyst at incident.io, discusses why data teams should consider using incident management tools like incident.io to manage pipeline issues. He highlights the growing trend of data teams adopting practices from software engineering and emphasizes the need for better processes in handling incidents. Jack shares his experience with incident.io, explaining how it has improved communication, collaboration, and visibility during incident response. Using an incident management tool can bring consistency, control, and efficiency to managing issues for data teams.