How we’ve made Status Pages better over the last three months

Incident.io has introduced Status Pages, designed to improve communication between companies and their customers during ongoing incidents. The platform addresses issues with existing status page solutions, such as cumbersome interfaces and standalone products that are not well-integrated into the incident response tech stack. Key features of Status Pages include setting up system components, customer subscriptions via email and RSS, publishing incidents directly from Slack or the incident.io dashboard, transferring settings and subscribers in a few clicks, and customizing brand logos and domains. Since launching, improvements have been made to enhance user experience, such as sub-pages for different audiences, internal status pages for teams like Sales and Support, subscription options via Slack, templates for consistent messaging, automated updates, and retrospective incidents for clarity after events. Upcoming features include Customer Pages for private, authenticated status pages.