Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents

Incident.io, a company specializing in incident management solutions, has experienced significant growth and progress over the past year. The team started with three co-founders who worked on the project alongside their full-time jobs before eventually securing an office space and bringing on new hires. Today, they have expanded to New York and are working with respected companies across both the UK and US. Their focus for 2023 is to continue improving their product and making it accessible to all departments within a company. They aim to shift the perception that incident management is solely an "engineering thing" by simplifying and automating processes, while also integrating with popular tools such as Notion, Asana, and Zendesk.