/plushcap/analysis/incident-io/postmortems-with-gergely-orosz

Postmortem Pitfalls

What's this blog post about?

In this text, the author discusses some pitfalls that can occur during postmortem analysis of incidents. They emphasize the importance of assuming good intent when investigating an incident and understanding the motivations behind actions taken by individuals involved. The author also highlights the inevitability of future incidents and suggests that learning from them is more valuable than trying to prevent every possible issue. Additionally, they recommend taking a soak time before committing to action items and focusing on the process of running debriefs rather than just the written artifact.

Company
Incident.io

Date published
Oct. 20, 2021

Author(s)
Chris Evans

Word count
989

Language
English

Hacker News points
None found.


By Matt Makai. 2021-2024.