/plushcap/analysis/incident-io/introducing-smile-to-acknowledge

Introducing: Smile to Acknowledge

What's this blog post about?

Incident.io introduces a new feature called "Photo Acknowledgement for On-Call Alerts" to enhance incident management and improve the on-call experience. This innovative approach replaces traditional button-based alert acknowledgments with personalized selfies, adding a human touch, boosting engagement, and enhancing accountability in incident response. To acknowledge an alert, users simply take a photo of themselves using the incident.io app's built-in camera.

Company
Incident.io

Date published
April 1, 2024

Author(s)
Chris Evans

Word count
339

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.