Behind the Flame: Herbert

Herbert Gutierrez, a Technical Support Engineer at incident.io, shares his favorite memory of joining the company and participating in a scavenger hunt around London. He values the "Make it magic" principle that drives the company to provide quick solutions for customers. His favorite benefit is the last Friday of the month, which allows him extra time off with his fiancée. Herbert's favorite Slack channel is #travels, where team members share travel experiences and recommendations. He advises candidates interviewing with incident.io to take a few minutes beforehand to calm their nerves. The company culture can be described as "make it magic," emphasizing seamless and magical solutions for customers. Herbert looks forward to the future growth of incident.io, including going public.