The role of infrastructure teams in the platform engineering era

Platform engineering, which focuses on enabling developer self-service and reducing cognitive load, is transforming infrastructure and operations (I&O) teams' daily lives. It goes beyond just improving the developer experience; it also addresses I/O professionals' pain points. By using an Internal Developer Platform (IDP), platform engineering can help align these pain points to provide value for all. Infrastructure platform engineers ensure that IDPs interface well and sustainably with the work of I/O teams, while DevEx platform engineers focus on developer experience. The backend of a platform is usually a graph-based orchestrator that reads abstract requests and matches them with the correct resource packs. This approach allows for global rules to be set for how resources get created, enabling I/O teams to work proactively and streamline their internal processes.