Introducing the Fivetran Protocol

The article discusses how Software as a Service (SaaS) providers can build robust data replication APIs. It emphasizes the importance of providing an incremental update mechanism to ensure fresh and accessible data for users. Two main approaches to incremental updates are presented - change logs and modified timestamps, each with its own trade-offs. The article also highlights the significance of making full syncs straightforward by ensuring all data is provided quickly and efficiently. Proper documentation is considered crucial in avoiding confusion and misunderstandings when working with API endpoints. By providing a high-quality API, SaaS providers can empower their users to integrate and leverage their data effectively, leading to increased success for both parties.