Driving Trust and Enhancing Value With a Modern DataOps Process

Calix, a company that provides software platforms and services to communication service providers (CSPs), has centralized its data operations process to deliver more value faster. The Senior Director of Analytics and Decision Science at Calix, Pete Watridge, realized the need for simplification in the company's own data operations when he joined. By implementing a modern data stack using Snowflake, Fivetran, and dbt, Calix has seen benefits such as richer analyses and a single source of truth. The team is also focusing on business outcomes and reimagining the role of its analysts to act more like project managers with both technical ability and domain knowledge in their respective functional areas.