The People Difference: The Teams Behind Our Customers' Success

The text discusses the importance of customer success in choosing a data pipeline or ELT vendor, emphasizing that technical aspects should not be evaluated without considering the team behind the product. Fivetran's commitment to customer support is highlighted, with three dedicated teams working towards ensuring customers' success: Support Team, Technical Success Team, and Customer Success Team. The text also mentions other efforts by Fivetran, such as building free dbt packages for connectors and maintaining high-quality documentation. Overall, the author emphasizes that customer support is a crucial factor in choosing a data pipeline vendor.