The power of user-facing analytics across industry sectors
User-facing analytics play a vital role across various sectors including Software as a Service (SaaS), Advertising Technology (AdTech), Educational Technology (EdTech), Gaming, and eCommerce. By leveraging user-facing analytics, businesses can tailor user experiences, improve partner/customer relationships, and drive growth. In SaaS, creating easy-to-understand reports and dashboards is essential for personalization, upselling opportunities, product refinement, expanded market reach, and customer loyalty. AdTech organizations must adopt modern data infrastructure as well as partner-facing and customer-facing analytics to improve decision-making, gather insights from multiple platforms, and increase marketing ROI. EdTech companies can benefit from user-facing analytics by providing actionable insights and meaningful dashboards for various stakeholders, improving learner engagement, and optimizing the overall teaching and learning process. In gaming, clickstream data analytics provide valuable insights into user behavior on a gaming platform and their navigation across multiple domains. For eCommerce/Retail, personalizing the shopper experience through data is crucial to success.
Company
DoubleCloud
Date published
Oct. 19, 2023
Author(s)
-
Word count
1922
Language
English
Hacker News points
None found.