/plushcap/analysis/datastax/datastax-thanks-your-support-datastax-customers-just-handed-us-northface-scoreboard-award

Thanks for Your Support! DataStax Customers just Handed Us the NorthFace ScoreBoard Award!

What's this blog post about?

DataStax has won the NorthFace ScoreBoard Award for its outstanding customer service and support in 2020. The company is obsessed with understanding, connecting with, and serving enterprises and developers, reflected in their products like Astra DB. They achieved an overall Customer Satisfaction rating of 9.3 (on a scale of 10) and a high Net Promoter score (NPS) of +79 (on a scale of -100 to +100). DataStax views support as a differentiator, and their commitment to customer service is evident in the positive word-of-mouth from customers.

Company
DataStax

Date published
July 22, 2021

Author(s)
Kris Bhandare

Word count
289

Language
English

Hacker News points
None found.


By Matt Makai. 2021-2024.