Lessons from the World’s Learning Company: Set a Strategy (and Never Waiver) with Pearson's Albert Hitchcock

In a recent episode of the Inspired Execution podcast, Pearson Chief Technology Officer and Chief Operations Officer Albert Hitchcock discusses successful digital transformation initiatives, the role of AI in education and employment, and more with DataStax Chairman and CEO Chet Kapoor. Hitchcock emphasizes that challenges faced by businesses are similar across industries, and highlights the importance of people and culture in driving transformative change. He also notes that many companies struggle to complete digital transformation projects due to short leadership tenures. Currently, Pearson is following the path of companies like Netflix and Spotify to become a platform company, with the goal of helping one billion learners acquire new skills faster through personalized, engaging courses. The podcast delves into various aspects of digital transformation, including its impact on education during COVID-19 and how consumer expectations have been raised by companies like Uber, Amazon, and Netflix.