/plushcap/analysis/datadog/track-issues-datadog-case-management

Proactively track, triage, and assign issues with Datadog Case Management

What's this blog post about?

Datadog Case Management provides a centralized platform for tracking, triaging, and troubleshooting issues in complex systems. It helps organize investigations by creating cases from alerts, security signals, and error-tracking issues, allowing users to assign cases to specific teams or individuals. The platform also enables linking of graphs, logs, and other telemetry data with information from external tools such as messaging and issue-tracking apps. With features like custom inboxes, filters, and prioritization options, Datadog Case Management streamlines the process of handling back-burner issues and helps prevent customer impact.

Company
Datadog

Date published
April 18, 2023

Author(s)
Cansu Berkem, Tanja Garcia, Addie Beach

Word count
987

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.