Best practices for writing incident postmortems
Postmortems are crucial for preventing future incidents by recording root causes and providing insights into system resilience. However, they can be difficult to produce due to deeper analysis requirements and coordination among busy team members. To streamline the process, workflows that centralize data collection, facilitate discussions, and generate interactive postmortem documents automatically are recommended. Key practices include gathering data in a shared view, automating postmortem generation, using the postmortem as a thinking tool, and making it easy to find later. Datadog's comprehensive platform incorporates these best practices to make writing postmortems seamless and efficient.
Company
Datadog
Date published
Sept. 17, 2021
Author(s)
Stephanie Niu, Paul Gottschling
Word count
1580
Language
English
Hacker News points
None found.