Improving trust with Datadog Log Management

Datadog uses Amazon Simple Email Service (SES) to send password reset emails and other important messages. To ensure high trust in these communications, they use a managed service from their cloud provider and leverage Datadog's Log Management product for observability. They create an SNS topic that triggers a Lambda function whenever an email event is generated on Amazon SES. The Lambda function transfers the email event to Datadog Log Management. This setup allows easy access to email-related metrics, which helps support teams troubleshoot login issues and provide better assistance to customers.