Why a Major Cable Co. Switched from Amazon Aurora to CockroachDB

A major cable company initially built a virtual customer support agent on Amazon Aurora, but faced issues due to its single-master architecture and vulnerability to failures. The company sought a new database with always-on availability, strong consistency, and low-latency reads. They switched to CockroachDB for its resiliency, consistency, and low-latency reads, resulting in a multi-region deployment that can survive datacenter failures.