Why I joined Cloudflare

On August 14, 2020, Harnish Kanani joined Cloudflare as its Chief Customer Officer. The company has experienced significant growth since its launch a decade ago and now serves nearly 3 million customers. As the Chief Customer Officer, Kanani aims to ensure that all Internet properties are safe, reliable, and fast. He brings extensive experience in customer success from previous roles at companies like Palo Alto Networks, RedLock Security, and CipherCloud. The Cloudflare Customer Success Team is dedicated to serving customers' business needs with a proactive approach, offering various services such as adoption workshops, best practices sessions, and digital assets. They are constantly hiring more team members globally and working on enhancing their service models for better customer experiences.